Welcome to Ranka Village Resort! We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.rankavillageresort.com, or use our services.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Booking details

b. Non-Personal Information:

  • Browser type
  • IP address
  • Time and date of visit
  • Pages viewed
  • Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and manage your reservations
  • Communicate with you regarding your bookings and inquiries
  • Improve our website and services
  • Provide customer support
  • Send you promotional offers and updates (you can opt-out at any time)
  • Conduct research and analysis to better understand our customers

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential
  • To comply with legal obligations, enforce our site policies, or protect ours or others’ rights, property, or safety

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Secure Sockets Layer (SSL) technology to encrypt your payment information during transmission
  • Regular malware scanning and security assessments
  • Restricted access to personal information by our employees and contractors

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture certain information. You can choose to disable cookies through your individual browser options.

6. Third-Party Links

Our website may contain links to third-party sites. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct any inaccuracies in your personal data
  • Request the deletion of your personal data
  • Object to or restrict the processing of your personal data

To exercise any of these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Ranka Village Resort
Address: Dhajey Zero, Ranka, Near Ranka BDO. Gangtok, Sikkim
Email: contact@rankavillageresort.com
Phone: +91-6296174408 | 9083059101

By using our website and services, you consent to this Privacy Policy. Thank you for choosing Ranka Village Resort. We look forward to serving you!